Responsibilities

 

Reporting to the Office Manager, the role of Office Administrator is responsible for a variety of administrative tasks, with an emphasis on customer service and data entry.

 

Focusing on effective communication with customers, this role requires a high level of attention to detail with strong analytical, customer service and organizational skills.

 

Respond to in-person, telephone, email and fax inquiries from customers, internal departments and external partners.

 

Assist Service department with general administrative support including generating service work orders and dispatching service technicians.

 

Monitor and maintain office supply inventory; place orders as necessary.

 

Provide general administrative support to various departments, with a focus on data entry, documentation filing and document preparation.

 

Manage outgoing and incoming mail, packages and deliveries.

 

Process customer payments.

 

Organize and plan employee recognition and team building events.

 

Investigate and resolve problems related to areas of responsibility; gather and analyze information and act accordingly.

 

Office environment with typical office machines and exposure to noise and temperature.

 

Extensive sitting, standing, bending, standing, walking are all expected activities,

 

Qualifications

 

Prior customer service and/or office administration experience, 2+ years (required)

 

Excellent written and verbal communication skills with a focus on active listening

 

Proven ability to communicate effectively with internal and external partners

 

Excellent time management, organizational and analytical skills

 

Ability to multi-task, prioritize and manage time effectively

 

Highschool diploma required

 

Ability to lift more than 25 lbs

Job Type: Full-time

Pay: $22.00 - $24.00 per

Hour Schedule: